![]() ![]() ![]() They switched up our coordinator the day before our wedding. They charged us for an ice sculpture that the coordinator stated would be free. They charged us to kids plates that were never served. This was told to us five days before the wedding. After, I sent this email to the coordinators they decided to let us have the ballroom for two days. My contract reads that if there should be another party interested in facility the resort has a duty to notify me within 72 hours to inform me that there will be another party in our vicinity. In fact, the resort was in breach of contract. ![]() Their favorite phrase was "It's not in the contract" They wanted us to set up our ballroom for 250 people in two hours because they said it was in the contract.” I decide to look at my contract and what I found surprised me. We had to carry our contract everywhere we went. The coordinators are the most unprofessional people I have ever dealt with. WARNING: NEVER HAVE YOUR WEDDING HERE The only reason I'm giving this place one star is because of Jonathan (up lighting), Kai (banquet captain), Effron (set-up/break down), and Mary (setup crew) we are amazing they took care of our needs, listened to what we wanted, very professional, and friendly. ![]()
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